Delight Entertainment is a professional, quality-based business,

In Order to protect both you the Client, and myself, the following are my Terms & Conditions of business. If there is anything you need explained more fully, please don’t hesitate to contact me - I am friendly & helpful and human! These Terms & Conditions, together with the correctly completed Booking Form, constitute a binding contract. No changes or alterations can be made unless agreed in writing by Delight Entertainment, prior to the date & Event. For simplicity the following terms have these meanings….. Client - The person hiring Delight Entertainment Company - Delight Entertainment 102 Seaton Crescent, Nottingham, Nottinghamshire, NG8 5PX - Representative or Employee of Delight Entertainment present at the Event Venue - The location of the Event Booking/Contract - the hiring of Delight Entertainment by the Client, in accordance with the contract Event - the actual party, wedding or other functions for which the Client has booked Delight Entertainment 1.Booking Details 1.1) No Booking is confirmed until and unless the Booking Form is returned to Delight Enttertainment, correctly completed and accompanied by the non-refundable booking fee.1.2) If the Booking Form and booking fee are not returned before the due date, the Client must reconfirm that the requested date is still available. If the date is no longer available the booking fee will be returned and the considered void.1.3) The DJ/Entertainer(s) will require adecuate space for the installation and dismantling of the equipment.This amount of time will depend on the type of event, access and amount of equipment required. If the Client or Venue has special requirements for setting up/disassembly time or times of access the client must provide these details to Delight Entertainment prior to the booking, or additional charges may be made. Whenever possible, Delight Entertainment will visit the venue prior to quoting in order to estimate the time/work/equipment requipmet please bear in mind that if there is not sufficient time to do this, or if the distance, opening hours of the venue or other matters prohibit this, then Delight Entertainment must rely on information given by the client in providing a quotation. Parking/Toll charges will be charged at costs1.4) If the Clent has another booking which results in the cancellation of the contract, cancellation costs in paragraph 3 do not apply and the full payment is required. 1.5) If Delight Entertainment has another booking that results in the cancellation of the contract a full r€fund will be given. However, Delight Entertainment warrents that it will attend any booked event to the best of its ability. During busy periods some work may sub-contracted, but only to known, experienced DJ's/Entertainers with proven credentails. Delight entertainment maintains a list of approved "partners" for this express pupose, and operates a reciprocal agreement with such appored suppliers. the cost of hiring in any other company in these circumstances will be borne by the company. 2. Payments 2.1) booking fees can be made in cash or by cheque, subject to 10 days for clearance of cheques. Payment of any outstanding balance must be paid before the event starts, whether in cash on the day of the event, or by cheque up to 10 days before the event. Cheques should be made payable to Delight Entertainment at the time required, 2.2) If the DJ/Entertainer is required to play past the agreed time, the fee for such over timeis £50 per hour payable in cash at the time of requwsting extra time. This is subject to the conditions of the venue, and is at the DJ/Entertainers discretion.2.3) If any payments are not recieved by the due date. Delight Entertainment may refuse to attend the event, and full payment will still be required, as this will be considered a breach of contract. Delight Entertainment may, at its discretion, allow a time to pay, but this is exceptional and must be agreed before the commencement of the event. 3. Cancellation and Postponements 3.1) In the event of the client wishing to cancel or postpone the event for any reason the booking fee willl not be refunded. The client must notify Delight Entertainent as soon as is practicable.3.2) If the cancellation or postponement is made 30 days before the event, the entire fee will be due. Because it is unlikely Delight entertainment will receive a replacement booking at such a late date.3.3) At Delight Entertainment's discretion Delight Entertainment may aree to alter the date of the booking such replacement date to be within 3 months of the original booking date, and subject to Delight Entertainment being available on the replacement date.4.Conduct & Security 4.1) The Client will ensure that the audience and anyone other then Delight Entertainment's team conduct themselves ina proper manner. Delight entertainment will not be held responsable for any action, behaviour or damage caused by those attending the event, under any circumstances.4.2) Delight Entertainment's  team will conduct themselves in a proper manner throughout their attendance at the venue, and will respond to the clients request (unless in breach of law or venue requirements/restrictions) as to volume, positioning of equipment, and any other reasonable requests . If you require the DJ/Entertainer and any other staff to athere to any specific dress code please advise at the time of booking. We will happily oblige wherever possible.4.3) Delight Entertainment will not be held responsable for damage to the venue caused by Delight Entertainment or third party on behalf of Delight Entertainment equipment. Any potential problem must be notified to Delight Entertainment.4.4) Delight Entertainment operates a zero tolerance policy regarding abuse of its staff, whether verbal or physical, actual or implied. The Client is responsible for the behaviour of his/her guests at all times, and is responsible for proving ant security necessary to police such behaviour in the event of any actual or threatened abuse, the DJ/Entertainer may turn the music down and request that the matter is dealt with. The DJ/Entertainer has the right to refuse to play on, and may pack up and go. In Such circumstances the full fee is still payable, and any damage or loss will be reclaimed from the Client. Any illegal behaviour will be reported to the police.4.5) Delight Entertainment operates a zero tolerance policy towards drugs, under-age drinking or other illicit behaviour, and will not be a party to such behaviour. Such actions as detailed in Paragraph 4.4 may be taken in these circumstances.5 Health & Safety5.1) It is solely the responsibility of the client to ensure the venue complies with Health & Safety, and hold all necessary certification, Public Liability Insurance, Public Performance Licences etc.5.2) Delight Entertainment will ensure their equipment fully complies with all relevant Health & Safety legislation regarding the equipment and personnel.5.3) The Client is responsible for ensuring that the venue can provide a safe practical area in which Delight Entertainment or third party can set up and operate its equipment . Two 13-amp sockets are required, preferably separate, and on an unloaded circuit. For most venues, this is adequate; however for very large venues different requirements may be necessary.5.4) The equipment used may include such items as lighting stands, truss systems, speaker stands and other constructions. The area provided must be both safe and practical. If the DJ/Entertainer deems that the venue is unsafe, Delight Entertainment reserves the right to refuse to set up, and in this case the full fee would still be payable, as Delight Entertainment has turned u, but is prevented from working by Health & Safety issues which are the clients responsibility.5.5) A suitable parking area must be available for loading and unloading of Delight Entertainment’s or third party equipment at the venue. Likewise there must be adequate access to the venue. 6.Children6.1)  It is imperative that the client has a record of all the children’s names and all the other adults attending also names and parents guardian/contact details on the day of the event. This is a Health & Safety requirement in case of a fire. The client is also fully responsible for any accidents arising from games/activities directed by themselves, other adults, children DJ/Entertainer and Delight Entertainment or third party. The client is also responsible for general first aid, personal hygiene, food and general allergies, toilet monitoring and general supervision for the duration of the event.